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Whether they’re already protected by one of our policies or think they’d benefit from our support and would like to learn more, when someone contacts Harley Street Concierge it’s an experienced Care Navigator on the receiving end. Entrusted with gaining a clear understanding of the concern, diagnosis and personal preferences so they can establish the most appropriate course of action, our Care Navigators feel strongly that the most appropriate care and support shouldn’t just be reserved for the fortunate few. Gently guiding each client through the registration process at a pace that feels right for them, their reputation for being approachable, empathetic, professional and knowledgeable is richly deserved.
Motivated to make a difference, our Case Managers won’t stop until the unique views, needs and preferences of their clients have been acknowledged. As the employee’s main advocate and go-to contact at Harley Street Concierge, the things they support people with are many and varied. Whether it’s helping people to choose the most appropriate second opinion specialist, arranging appointments and care with some of the world’s most respected doctors, chasing medical records and x-rays, answering questions about treatments and tests or supporting clients with their specific emotional, practical and clinical needs, our Case Management team takes great pride in driving through our mission of turning healthcare on its head – one cancer diagnosis at a time.
Cancer Nurse Specialists
Cancer nurses on a mission to put the clients’ needs first, our Cancer Nurse Specialists are renowned for the invaluable and bespoke support they provide. Alongside answering questions about a diagnosis or cancer concern, supporting people to identify their own needs, suggesting ways to cope with physical problems, helping people and their loved ones prep for appointments and recommending additional sources of beneficial support, our in-house cancer nurses can also accompany clients to consultations. Introduced at Harley Street Concierge to soften the impact of a cancer diagnosis and help people cope with symptoms or concerns, their unwavering in-person and remote support is applauded by employees and employers alike.