Harley Street Concierge –  Turning healthcare for Cancer on its head,

one diagnosis at a time

The story so far 

Every idea starts out as a problem. Ours was simple. World-class care, doctors and technologies are available in the UK. But our healthcare system is complex and confusing. So when time is of the essence, figuring out how to get the most appropriate care and support can add to the overwhelm. This is what Harley Street Concierge has set out to fix. And we’ve started with cancer. Originally set up to simplify the private healthcare system around London’s Harley Street, over 100,000 UK-wide employees now benefit from access to our cancer support services and flexible healthcare benefits schemes through their employers.

Why cancer? 

One in two of us will be diagnosed with the disease. Over a third of the people living with cancer in the UK are of working age. And the number of employees caring for (or concerned about) a loved one with cancer can’t be underestimated. But thankfully, cancer isn’t the death sentence it once was. With the right support, people are choosing to work through treatment or enjoying the benefits of returning to work once treatment has finished. And forward-thinking employers are discovering ways to minimise the workplace impact of cancer on individuals, teams and business performance.  This is where we can help people live better with cancer.

What we believe 

Cancer doesn’t discriminate according to pay level or job title. That’s why we’re adamant the most appropriate care and support shouldn’t be reserved for the fortunate few. We also believe that giving the emotional and practical needs of someone with cancer the same weight as their physical condition is critical to their wellbeing. It’s why you’ll notice us advocating services that meet the individual needs of the person facing cancer – rather than those that revolve around a system.

Why we’re different

Harley Street Concierge is truly independent working equally across the private and public sectors. Plus, healthcare for cancer is our specialty. We’re the only organisation proactively focusing on clinical, practical and emotional care and support – just for cancer. Instead of a system at our core, you’ll find the unique needs, views and preferences of every person we help.

Who is this for?

The majority of our work revolves around protecting employees and their families from the future potential impact of cancer. And helping employers minimise the disruption on people, their teams and the business overall. But we also collaborate with insurers, platforms, employee benefit consultants and membership organisations to drive home our mission of ensuring the most appropriate cancer support isn’t just reserved for the fortunate few. To speak with our corporate team about introducing a cancer support service, click here to get in touch. Or if you’ve been diagnosed with cancer but don’t have access to our services through your employer, click here to start the conversation. We’d be delighted to hear from you.

Who we are

The team at Harley Street Concierge has a deep understanding of cancer services in the UK. Some of us have roots in the NHS. Some of us come from private medical providers. Collectively, we understand how to make the healthcare system work in people’s best interests. Dr Sarah Jarvis MBE is our Lead Medical Adviser and we’re proud of the rigorous clinical governance standards to which we hold ourselves consistently accountable. Our network of cancer specialists includes some of the most influential and well-respected specialists in the world. From front of house to our Board of Directors, we’re all motivated by a desire to champion the unique needs, views and preferences of every person we help. Click here to meet the senior management team, Board and advisers. Or here to learn more about the people implementing our mission to turn healthcare on its head – one cancer diagnosis at a time.

Our credentials at a glance

Heritage

Established 2012 to simplify the private healthcare system in Harley Street. Now a provider of cancer support to NHS and private clients UK-wide.

Standards

Rigorous clinical governance. Dr Sarah Jarvis MBE is our Lead Medical Adviser.

Scale

Over 100,000 employees benefit from access to Harley Street Concierge’s cancer support services through their employer.

Network

Network of cancer experts and advisory team include some of the most influential and well-respected specialists in the world.

Approach

A holistic approach to care. Emotional and practical needs given the same weight as the physical condition.

Independent

Not tied to or affiliated with any one hospital or cancer specialist. The individual is supported to choose the right fit for them.

Continuity

With the individual through ups and downs. Proactively guiding them, coordinating and facilitating care.

Focus

Cancer is our specialty. We understand the system and how to make it work for people.

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Every step of the way

Understanding your options, knowing what questions to ask, finding the most appropriate private specialists and organising appointments can be confusing and time-consuming. As a healthcare navigation service, Harley Street Concierge takes you through each decision, appointment and treatment option, every step of the way.

Dr. Sarah Jarvis MBE.

Lead Medical Adviser, Harley Street Concierge.